Privacy Notice — Liverpool Money Leak Guide

Last updated: 30 May 2026

1. Who we are

GuestLaunch is a short-let and Airbnb management service operating in Liverpool and the Wirral.

For data protection purposes, the data controller is:

UGWU VENTURES LTD trading as GuestLaunch
Company number: 12092583
Registered office: 3rd Floor, 86–90 Paul Street, London, England, EC2A 4NE
Email: info@guestlaunch.com

In this privacy notice, "GuestLaunch", "we", "us" and "our" refer to UGWU VENTURES LTD trading as GuestLaunch.

2. What this privacy notice covers

This privacy notice explains how we collect and use your personal information when you:

complete one of our Facebook or Instagram lead forms;
request the free Liverpool Money Leak Guide;
request comparable earnings information;
send us your Airbnb listing URL for a benchmark or personal video walkthrough;
contact us about our Airbnb management services; or
book a call with us.

3. Information we collect

When you complete our form or contact us, we may collect:

your name;
your email address;
whether you currently have a live Airbnb listing;
the number of Airbnb properties you manage or own;
your Airbnb listing URL, where you choose to send it to us;
any information you include in an email or message to us;
information about whether you click links in our emails;
details of any enquiry or call you make with us; and
information needed if you later become a client.

We do not ask for sensitive personal information through this campaign.

4. How we collect your information

We collect your information directly from you when you:

complete a Meta Instant Form on Facebook or Instagram;
reply to one of our emails;
submit an Airbnb listing URL;
book a call with us; or
communicate with us about our services.

Meta may also provide us with the information you submit through a Facebook or Instagram lead form, in line with your settings and Meta's own privacy terms.

5. How we use your information

Sending the guide you requested

We use your name and email address to send you the Liverpool Money Leak Guide after you request it.

Sending related Airbnb performance information

Where you have agreed to receive emails from us, we may send you related information about:

Liverpool Airbnb listing performance;
pricing, reviews, photos and booking performance;
comparable earnings data from properties we manage;
listing benchmark offers;
case studies; and
GuestLaunch management services.

Reviewing your Airbnb listing

If you send us your Airbnb listing URL, we may use it to prepare:

a written benchmark;
estimated performance observations;
suggestions on what we would improve;
a personal video walkthrough; and
a potential management proposal, where relevant.

Responding to enquiries and arranging calls

If you contact us or request a call, we use your information to respond and discuss whether our services may be suitable for you.

Measuring and improving our advertising

We may use information such as form submissions, guide link clicks, listing URL replies and booked calls to understand whether our advertising is reaching relevant Airbnb hosts and to improve future campaigns.

Meeting legal and administrative requirements

We may use and retain information where needed to comply with legal obligations, resolve disputes, protect our business or keep appropriate business records.

6. Our lawful bases for using your information

Under UK data protection law, we must have a lawful basis for using your personal information. We rely on the following lawful bases.

Consent

Where you agree to receive related emails from GuestLaunch about Airbnb listing performance, benchmarks and our management services, we rely on your consent.

You can withdraw your consent at any time by clicking the unsubscribe link in any marketing email or contacting us at info@guestlaunch.com.

Legitimate interests

We may rely on our legitimate interests to:

send the guide that you have specifically requested;
respond to an enquiry you send us;
review a listing URL you voluntarily provide;
keep records of conversations with prospective clients;
measure the performance of our advertising and lead-generation activity; and
prevent misuse or protect our business.

Our legitimate interest is to deliver information you have requested, operate and improve our Airbnb management business, and respond to people who have shown an interest in our services. We only do this where your rights and interests do not override ours.

Contract

If you ask us to provide services or become a client, we may use your information where necessary to take steps before entering into a contract or to perform a contract with you.

Legal obligation

We may use or keep information where required by law, for example for tax, accounting or regulatory purposes.

7. Marketing emails

We will only send marketing emails to individuals where they have agreed to receive them or where another lawful exception applies.

Our marketing emails may include information about:

Airbnb listing performance;
pricing and occupancy;
guest reviews and badges;
case studies;
comparable earnings information;
listing benchmarks; and
our Airbnb management services.

You can unsubscribe at any time by:

clicking the unsubscribe link in one of our emails; or
emailing us at info@guestlaunch.com.

Unsubscribing will not stop us from sending administrative messages where needed, for example where we are responding to a specific enquiry you made or delivering information you specifically requested.

8. Who we share your information with

We may share your personal information with trusted service providers who help us operate this campaign and communicate with you, including:

Meta, where you submit information through a Facebook or Instagram lead form;
our email marketing or customer relationship management provider;
Zapier or similar automation providers used to pass form details into our email system;
Calendly or similar booking software, where you book a call;
analytics, advertising or conversion-tracking providers, where used to measure campaign performance; and
professional advisers, insurers, regulators or authorities where legally required.

These providers may only use your information in connection with the services they provide to us or as otherwise permitted by law.

We do not sell your personal information to third parties.

9. International transfers

Some of the service providers we use, including Meta, email marketing platforms, automation tools or appointment-booking tools, may process personal information outside the United Kingdom.

Where personal information is transferred internationally, we take steps to ensure appropriate safeguards are in place where required by data protection law.

10. How long we keep your information

We keep personal information only for as long as necessary for the purposes described in this notice.

In general:

lead-form and prospective customer information will be retained for up to 12 months from your last interaction with us, unless you become a client or ask us to delete it sooner;
where you unsubscribe, we may retain limited information on a suppression list so that we do not email you again; and
information relating to clients, contracts, payments or legal obligations may be retained for longer where required for business, tax, accounting or legal reasons.

11. Your rights

Under UK data protection law, you may have the right to:

ask for a copy of the personal information we hold about you;
ask us to correct inaccurate information;
ask us to delete your information;
ask us to restrict how we use your information;
object to certain uses of your information, including direct marketing;
ask us to transfer information you provided to us, where applicable; and
withdraw your consent at any time where we rely on consent.

You have the right to object to direct marketing at any time.

To exercise any of these rights, contact us at: info@guestlaunch.com

We may need to confirm your identity before completing a request.

12. Complaints

If you have concerns about how we use your personal information, please contact us first at info@guestlaunch.com so we can try to resolve the issue.

You also have the right to complain to the UK Information Commissioner's Office, the UK regulator for data protection.

13. Changes to this privacy notice

We may update this privacy notice from time to time. Any updated version will be published on this page with a revised "last updated" date.

14. Contact us

For questions about this privacy notice or how we use your personal information, contact:

UGWU VENTURES LTD trading as GuestLaunch
Company number: 12092583
Registered office: 3rd Floor, 86–90 Paul Street, London, England, EC2A 4NE
Email: info@guestlaunch.coms